What is the delivery deadline for my order?

Processing time: orders take roughly 36 hours to process before shipping. Orders are NOT processed on Saturdays & Sundays.



Once the order has been processed, we do not offer cancellations or changes.



DHL : Orders can take 3 business day to America, 4 business day to Europe and 7 business day to Asia/Oceania. Shipping time is based on shipping address.

FEDEX: Express 3 business day.

FEDEX: Standard 6 business day.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.



We are unable to guarantee in-transit delivery times. Your actual delivery date is subject to freight and road conditions beyond our control.



Track your order: Once your product has been shipped, you will receive tracking information via e-mail from support@soulzenshop.com.

Contact support@soulzenshop.com for any other questions.